How can we help?
Search guides for Ballr Camera, Ballr App, Ballr Hub and Ballr Venue, or choose the task you are working on.
Browse by product
Open the product you are using to see its complete guide list.
Camera
Power-on, positioning, recording, connectivity and safe pack-down
Ballr App
Connect cameras, record, stream, upload and review video
Ballr Hub
Manage teams, cameras, cloud recordings, sharing and access
Ballr Venue
Venue operations, QR ordering, recording, streaming and delivery
What are you trying to do?
Most-used guides
Short steps and clear success criteria for quick use at the field.
Using a Ballr camera for the first time
Charge, power on, check account binding and complete a short test recording.
Position the camera and confirm field coverage
Choose a stable position that keeps the entire playing area within the dual-lens view.
Sign in, register and prepare your account
Use email or phone to enter the App and confirm the account can access the target camera.
Connect the App to the correct camera
Separate Bluetooth discovery, the local camera connection and internet access, then verify each step.
Record a complete match and save it safely
Check the camera, confirm recording has started, set the match information and finish without losing the local file.
Start a live stream in the App
Choose Ballr Live, custom RTMP, or a reusable connected YouTube account inside custom RTMP, then complete the live checks.
Still need help?
Tell us the product, last four characters of the device ID, time and complete message.