Ballr App
The App controls the camera and confirms its state. After recording starts, the camera works independently and the phone screen does not need to stay on.
Start here
Read in order and complete the most common tasks first.
Use email or phone to enter the App and confirm the account can access the target camera.
Scan nearby devices, verify binding and complete Bluetooth and network connection.
A complete workflow from pre-match checks and naming to safe finish.
All Ballr App guides
Each guide includes steps, success criteria and common risks.
Sign in, register and prepare your account
Use email or phone to enter the App and confirm the account can access the target camera.
Connect or switch cameras in the App
Scan nearby devices, verify binding and complete Bluetooth and network connection.
How to tell whether the camera is using Wi-Fi or 4G
Read the latest App's active internet method and distinguish Bluetooth, camera hotspot, Wi-Fi and SIM/4G.
Record a match with the App
A complete workflow from pre-match checks and naming to safe finish.
Start a live stream in the App
Choose Ballr Live, custom RTMP, or a reusable connected YouTube account inside custom RTMP, then complete the live checks.
Manage scores and match events in an official live stream
Use the live producer panel in App 2.2.162 or later to update scores, clock, periods, display toggles and key events.
Use on-camera and uploaded recording libraries
Understand local files, cloud recordings, processing states and offline behavior.
Upload, pause and resume recordings
Submit an on-camera recording, verify progress and handle paused, failed and cloud-processing states correctly.
Play, share and download recordings
Open cloud playback, create a share link and save video to Photos.
Delete an uploaded recording in the App
Move an authorized cloud recording to Hub2 Trash and understand local-file, restore and permanent-delete boundaries.
Settings, diagnostics and camera firmware updates
Check device status, switch language and safely install available firmware.
Use a SIM / 4G connection
Enable 4G, verify the real uplink and set APN only when required.
Still cannot find the answer?
Tell us the product, last four characters of the device ID, time and complete on-screen message.